We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this dress. Package took about 3 weeks to arrive, however, its worth the waiting. I bought it for my sister and she loved it so much. I am gonna make another order for myself.
beautiful dress and good fabric, just the color a bit darker, but overall I am very pleased
it looks shinier on the photo but still is nice
This is a beautiful dress and good quality. It fits perfect and the shipping was fast. I recommend the store Thank you
Delivery was very quick, item appears exactly as the picture. Definitely buying more.
very good product
love this dress the color beautiful fit perfect no complain thanks.
good quality and its the 1 i ordered
Supermooie dress, size according to size chart
the dress is beautiful just like on the fotos I love it and it arrived very first to Switzerland.thanks will order again it was my first time
one word for this dress...AMAZING!!! Extreme fine quality, vibrant colours and fabric of extreme good quality; Size xs fits like it was custom made for me, this is really an extraordinairy product, extreme fast shipping, store and shop most highly recommended !!!
The photo is very beautiful.
way too small I'm only a xl and the 4x still didn't fit
so beautiful,like in The picture
Very beautiful. but haven't tried on
Great quality and workmanship. Thanks
Absolutely beautiful! This was used in a fashion show and was the highlight of the show!
Showy dress for prom Carnival
Excellent product. The fabric is very good quality. The size fits perfectly with the cut. The colors are very beautiful.
thank u very much the dress is beautiful