We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty though the texture seems not to be what they look like in the picture
This nice peri for my taste is very high.
beautiful, comfortable. it was a problem with the post offuce but the store managed it. i highly recommand this product and the seller.
Without very pretty, they seem comfortable, I haven't tried them yet. My foot is 20cm I ordered the smallest size that is 21, even though they're a little big they get along.
At 35 just right. The shoe is comfortable.
Otrimala, so kind) on the ground look all the way back and forth. Potim dopovnuvati reviews.
Came quickly, the size approached
They are very nice and very comfortable, delivery was faster than expected
Very beautiful shoes Very comfortable I am happy with this purchase
They're beautiful! Excellent finish and as shown in the publication. For my foot 39 in Spain 250 cm I am just, bearable (I wait with the use wiggle a little) The heel height is 9 cm and the platform at the front is 1 cm. Well packed, some delay, but I imagine it's by the date. Thank you!
lovely piece ..very accurate for office wear .
Beautiful shoes. Size is just right.
Dear Seller, It's nice doing business with you. I like the shoes so much. Very nice, everything about the shoe is perfect, very comfortable, and from shipping to delivery wasn't bad. Thank you.
I love them, they're just the way they look and they're cute.
The shoes are very comfortable heel is not felt, took on the size more and did not pass, my leg has a wide fit perfectly, delivery quickly reached 2 and a half weeks. Sole with heel cast. In Russia, the order is not tracked.
Peace the product is good and the size is suitable and the duration is short thanks.
They are beautiful and comfortable thank you
packaging excellent. very comfortable shoe. I recommend
Excellent shoe size small not what I ordered
it is very nice quick delivery giid quality size perfect i love it and for sure i recommend
The sole comes padded. Very good store
Shoes comfortable, soft inside, comfortable foot!
Shoes like pictures, but with the size was mistaken. Although the size of the insole is 24 cm. But I have a very narrow leg, so a little more and in the fingers there is not enough volume.