We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied with the order!
took a little while, but arrived, which is most important. exactly as on the photos
Really came too fast the material is good quality I loved it
It is beautiful, work well, store, the product arrived fast Decreases slightly to fit my arm was very easily
Beautiful and good quality as it appears on the page
Was searching for a similar watch for ages, but unfortunately my wrist is really tiny. This one is perfect, it works and it is not too heavy. Fast delivery.
The clock came quickly, correspond to the description. Thank you and good luck.
Very beautiful and good quality. Came well packed. Recommend
The clock is beautiful! Very satisfied with the purchase, although I waited for the order of three months. But waiting was worth it.
I am usually allergic to fake metal was not expecting much (was going to gift a friend of mine), great product and amazing
The strap is too long and the wires get tangled. Impractical and impossible to wear
The clock is gorgeous. On the hand sit comfortably. So far are going well.
Watch same as the picture... Delivery fast enough.
bien trop long à arriver
Did not receive and they returned the money .....
The watch is just wow, just like in the photo, in the usual form they look like trinkets, but on the hand just fire, a very different kind, I'm very pleased
Such a nice watch, I really liked it, thank you to you
The goods went on a month. The hours are beautiful!
The watch is very pretty. Thank you very much for the good packaging, came up perfectly. I took it for a gift to my daughter, I hope she likes it.
This watch is really beautiful and my second order. Thank you to store. I hope they help me with my silver order. Sincerely