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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good still, completely advise the description, size in size. Recommend
The parcel came very quickly, the size approached, the color is saturated blue. thanks to the store!
Very nice the great color I like
Real Noah and beautiful It's faster relative thank you
The dimensional grid and the picture exactly corresponds to the declared on the site, came in a step of 5ki for 2 weeks, very satisfied thank you very much
All by description.
It is necessary to take the size in size, I took a larger size, I had to give a friend, and so good
Everything is wonderful but it's a little tight to wear. I hope in the rise stretched
Super
Love it. Found it a bit uncomfortable around the ankles, however, wearing ankle socks took care of the discomfort. Arrived on exact EDD intact & in pristine condition although the packaging left much to be desired. Communicated with store when seeking clarification of differing product numbers (had bought the blue pair before which had a different product number from this red one). Unfortunately, customer relation was so poor, bordering on rudeness, that I had to call them out on it, the result of which meant I could now place my order for this. While I cast my vote for the product, I advise the seller/customer relations officer to work on his/her attitude.
Super very good!
Very comfortable. I take the second. on 38 I take 39.
monísimo
Good Snickers, look neat. At first, after unpacking, there was a small smell like rubber, disappeared after the first socks
We take not the first time, we like everything. It is necessary to take on a larger size. Shipping fast. Thank you.
Arrived in Italy in ten days in the estimated delivery date. Advice store. I still haven't tried but hope you go well. Description perfect
The order came quickly-to Yekaterinburg in 10 days. Corresponds to the description. The size is normal. Lungs. Strong smell from the sole. Hard to hope.
The picture correspond, and the dimensional grid is not very. At the foot of 26,5 took 44 size. Short. It was possible and 45. There are no other claims.
oke
están, muy bien, se ven cómodas, ahora a probarlas
Dydis atitinka lentelę. Viskas outlet typewriter siaubingas kvapas. Tikiuosi issivedins.
great quality very pleased fast delivery
Sneakers are cool. Go in size. The only negative-the seams on the ankles did not think out. Rubs strongly ((
יפות מאד ואיכותיות!!
Quality ok, very confortable.