We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the picture by color and other parameters
I recommend the store!)) excellent handbag, corresponds to the description. Came very quickly.
Cute baby handbag.
very nice!!! I'm so happy)))
Bag is really nice!
You get what you pay for. There were stains left from the journal inside the bag to stuff it up and there is a black thread sew in the strap. But it’s okay.
There were problems with shipping but the store fixed the poblema, it was very kind. I made more orders just and i look forward to it. I'll buy back here.
Good as a gift.
Handbag small but comfortable
Thank you! The quality of the scum is good. Prodovets recommend.
The bag came different but the color is the same, not the one in the description, opened a dispute, for half a day everything was decided and returned 95% of the cost, the bag remained with me. For this amount i am happy with this bag.
The parcel came quickly, complaints No, the handbag is cool, the size is completely arranged, the only packed is not very, and so it did not crumple, the accessories are not pochanna!)
Everything matches. I like it
Handbag is not bad, small, for the most necessary, type of phone, keys, etc. Although my wallet will not fit, if only the cards. Sewn well, the threads do not stick out, the accessories are not scratched. Packed in package. I took off the star behind the strap that lay inside the bag in no way packed and all curved, does not hold a smooth shape, as it looks in the photo. But i hope that under the weight of the contents in the bag it straightened. there is not a big smell, but not acrid, i think it will pass. For their money, the quality is normal, every day you do not drag it, but sometimes for some image it is very suitable. The color is good, matte, gray, as desired. Delivery 2.5 weeks
Fast delivery. Items as described.
The item is good only small but cute