Free Worldwide Shipping We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Everything is super) went almost a month to Moscow) Thanks
Excellent cheeks
Quality is good, I recommend. Very pleased with the delivery, the order was made on November 11, received on November 24. Belgorod region
Very quick delivery and a good quality! Thanks.
The order was sent 14.10, received 23.11 (Chelyabinsk region), although the delivery time has already passed earlier! The parcel received at the post office, everything is well packed, I recommend the store!
I order not the first time. Everything is super!
Received, reached not quickly) the product fully corresponds to the description, all is well
It takes a lot to get there but excellent product
Long delivery, but the cheeks are super!
We got here pretty fast! Quality as always excellent!
Cheeks are good, I recommend)))
The order came in a few weeks. Super
Well packed. The goods went a month and a couple of days. In the mailbox put! Thanks to the store!)
We came before the specified time. Thank you!
Came for 3 weeks in Yekaterinburg. With the store did not communicate, did not track, put in the mailbox. Everyone is happy!
good
All Super
Went very long
All good, thank you!
The goods somewhere lost money returned without problems, a good store is always putting on his
Arrived, well packed, had no problems with the delivery. Recommend.
Are loyal to the photo but too long standby time
I liked everything and very quickly, I recommend
There is put a pó, but excellent products
Everything is fine