We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Haven't tried yet
Thank you very much to the store.. The order was late but it was in my country the seller sent it in time. Talk to him is very kind thanks to the seller I recommend the store
I'm happy with the order
Very exact description thanks to the store I recommend
Wow. It is really very tiny.
Very small tubes. Primer is cool, gives a good feeling of smoothness. But the tone is very dense. It's hard to apply. To lie down exactly, but it looks like a mask. Color 02-yellow, very yellow (( Packed in foam container and rewound with tape.
I reduce the star, for the fact that the bottle with the primer came absolutely empty. The store agreed to refund part of the money for an empty bottle
Very small. The packaging is wonderful, everything came intact. Delivery more than a month. The consumption is very economical, the smallest drop on the face, so enough. There is no smell, there was no allergies either. I recommend. Thank you store and prosperity
It’s too small
very nice product ....though last time I dint get the order
Very accurate, but quite small...
Seller goods shipped quickly and packed well recommend
It took a long time bottles very small as probes.
thnak you alot..very nice products
Everything is fine
Delivery is very fast arrival in 10 days in France package well packaged the corrector is pigmented against the color is dark for me
Very dark concealer
Great protection for shipped products. They 've arrived intact. I haven't tried the product to reduce pores. The rest, excellent. Labials pigmented a lot and little needs to be applied, too much lips are cashew. I am an elderly person and Devo advise these products. Believe me!
Small tubes, convenient to take with you
Delivery is long, somewhere two months. The capacity is very small. Primer when applied to the touch like silicone, the corrector fits tightly on the skin.
A little small.
ALL ITEMS A-OK! THANK YOU!
Delivery in 1 month. With color did not guess. 04 straight brown color. Mask effect.
Tonak very yellow