We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not received the product but gave me refund!
Last photo without a park for visibility
Thank you very much!
Excellent wig. yes, even for such money
Lysovat, but my husband will go now only in it, Rose instantly
The product corresponds to the description. Come quickly. Seller recommend.
Quite bald and shiny, but I took because of the low price, because. Only individual strands were needed.
Всем здрасьте, волосы к сожалению пришли с маленьки браком, но продавец вернул деньги. Спасибо!
The wig is quite bald, took off the floor of the price
Łysa, but photo okej
Arrived in about 40 days. I have a little hair. Hair quality is smooth ✨
The mesh is translucent. But I'm gonna my wife every day. Got up instantly.
The wig is a little thin but the colour and fit are very good the fibers are soft
Really good quality. Unfortunately it's a bit thin for doing any kind of styling, so I wouldn't really recommend this as a base for a specific cosplay. It's also impossible to move the part to the side (if anyone was wondering), you will have to stick with the central parting. Other than that, the fibers are actually nice and quite soft. I'm not giving 5 stars just because there is not a lot of hair, it's just TOO thin.
Wigs class, for a photo shoot, fire. I recommend
perfect wig for a costume, really nice straight hair, fits normal size head and is comfortable! comes with a net cap to cover and stick your own hair to the head. not suitable for everyday use though.
Very good wig quality, the only thing if I asked for it white and got red but well, all serves so no HYA drama UWU if I buy you again PROFA Manden or white or black djdjdjdjdjf
The wig is beautiful but it drops
It came relatively quickly. Quality is satisfied
Very good wig
Very good quality
Great quality and fast delivery