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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avecbriostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://avecbriostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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80 reviews
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Very cool wig) was a month. Only the ribbon to which hooks are attached, so that the wig is held, was stitched. I cut off and like nothing fell off
Very good value for money. Just a little torn behind but very good for the price. Very nice rendering on the front
The wig is cool, but shedding creepy :) however, it is not designed for daily wear. But for cosplay just right. The order came to st. petersburg very quickly, thank you very much to the store!
The wig is nice BUT has very little hair. You couldn’t wear it outside without a beanie or something. But for pictures it’s just okay. More pics on my instagram: @sisa.baby (or @andsoyoudied)
Aaaaaaaaaaaaaaa, the wig for such a price is just gorgeous) the hair is incredible, and it does not come curly, although the position is twisted :) Long hair, beautiful. On the top you can see the platform of the wig (i think you understand what i mean) Suitable for people with pale skin or you need to whiten your face) But! Without a headdress does not look very good, because. Very smooth edge of the forehead and on the head of the volume at all, that is, very priliazno turns out. Confused very much, but if you do not need it for a lot, but just for the image-it will calmly fit) another minus to quick confusion-very tight sits, i.e. The head begins to hurt) this is a fig, but mb will stretch and there will be norms, but who has what head :)))))))
Came to st. petersburg very quickly, in less than 3 weeks. Thick. The color is rich bright red. I order the second wig from this store and is very happy!
Very thin hair, if they were thicker, would be the effect of real hair
Item shipped quickly! Seller thanks! For this money excellent quality!
Very fast shipping
Came quickly, executed qualitatively for their money
Bien
The quality is rather good for the price, the wig is soft. Well it's true that there is not much hair but I did not think it would be also "electric" (static electricity). But for a first wig it's Ok.
That chula i like very much
Nice wig
Perfect. Thick enough
Very nice, i love it!
This beautiful, excellent service and i arrive a month earlier than expected adorooooo
Quality corresponds to price
The quality of the goods on a triple, the hair climbs, bald, but i do not remove the star, as we agreed on compensation with the store.
Came fast. Good for the price. I obtained hair net as a gift.
Soft and beautiful, but hair loss as in life just 10/10 lost hair, tangles quickly and if suddenly comb decide the full comb, but overall purchase is very satisfied
Looks perfect, not measured., came quickly.
The wig is just super!!! I did not even expect this!!! Quality exceeded all expectations
Great wig! Good quality and realistic looking. Very happy!