We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All as it should be, thank you so much
Wow! He came so fast! Quality and color are perfect! XD
Very long went, written about December 8, and came 30
Хороший парик,советую
This wig is silky and straight. The color is a nice natural black. Has a nice part, but it is also a hard front. Overall, a fun wig you can't stop flipping from side to side!
Everything is super. As in the photo. Delivery fast For cosplay, the most it
Lovely!!
Excellent wig for this money))
It's been a month. Good, but very shiny. I will complement in daylight
everything was good except for the hairline
Nice wig but a little climb
The wig is thick, a little confused, but it's fix. Got weeks in 2-2,5 weeks exactly. In the kit there was a cap
Bald, but for such a price a very good wig. If you take two and sew together, you will get one thick at an acceptable price.
The wig is steep, almost does not climb, it looks natural. At the time of purchase it was worth 211R, for its money it is simply beautiful.
Very cool wig, took on Larry Johnson from Sally Feis, who is interested, Tic Tok: crazy. Sallu
Very cool and thick wig, everyone is happy
The wig sits perfectly, but the hair is запутываються and not расчесываються, but they can be confused so I do not consider it a minus, and so he sits on me:
The wig came quickly enough in Hmao, for 2-3 weeks about. Often confused and strongly shedding, and in general the wig is good) soft and smooth. A grid for hair also attached to the product, although I did not order it)
Thought it didn't come. Seller was cool. I apologies, as I thought it was out of order. It was perfect however ☺️will buy again as the quality of the wig stayed sharp despite ours of bed room bang and song.
Happy...
Great for such a price
Arrived super fast in Italy. Great product for the price you paid. Board
For your puppy is quite good!
Замечательныыый wig. Came very quickly to Irkutsk.
The wig came to Moscow region quickly enough, I liked everything in quality, the truth for socks in everyday life is not quite suitable, as there is clearly a gap. But, for example, if you put on top of the headdress, it will look very good. I took it for cosplay, I liked everything very much, definitely worth my money.