We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
PERFECT. 5 STARS !!!!!!!! thanks
Finally, the clock came, the Mail in Russia is amazing. Perfectly packed, everything is preserved. On my hand is bigger, but it's not a problem... thank you
My order arrived and I’m very happy customer.i highly recommend
It's comosebe works great megusta
Very beautiful. Recommend.
Beautiful striking elegant
Simpaticnije Kak for kartinke...ljogkije
Order on 07mars received on April 16, delivery battery within the time limit. Article MA-GNI-FIQUE, I recommend the store. Thank you
The watch is excellent, which I imagined. With silver worn perfectly. Thank you store!
The metal color is actually darker than the store 's picture (rather dark gray). The battery inside is present. Easily reduced the bracelet to its size. On the hand look cute. Delivery to Tyumen-month, the parcel in Russia was not tracked.
Despite the pandemic, they arrived very quickly, communication was ka due and products are good, take care.
fast shipping good store... good product... Thanks
Just like in the photo of the store. Delivery to Odessa is less than two weeks. I recommend!
The goods did not receive, the store returned the money
The watch GoT, pretty cute, but not ice. On the back cover, the impression is made hard.
Perfect and very nice, what I like is that it comes with a chapita in manila or clock rope so that is stopped until the buyer receives it, nice detail on your part, especially very elegant I love it, I recommend it, many grace
Its money is worth, from the far even looks expensive. Very light hours. With close consideration of course it becomes clear that they are not wow, but again, for such money, what should be expected. In general, I'm happy, there are no complaints. Mother-in-law is also happy, as it was a gift for her.
Beautiful. Exactly as picture
it looks lovely