SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avecbriostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://avecbriostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Worked excellently well. It took 8 days to get to me. Its a thing of joy to hear the heartbeat of my unborn baby. I even connected with my phone and recorded the sound. I am happy.
With 16 weeks I 'd hear his heart
This thing is amazing... works well with any lubricant. the sound is good and it is a joy to hear the babys heartbeat.
Item was delivered in just one week. Very fast delivery. I just tried it and it worked perfectly.
מצויין working good
It arrived in two weeks, it works perfect and gel must be applied so that the baby's heart is heard!
I am satisfied with your service and my wife liked the detail very much.
Works very well and is very practical! My wife.
Delivery to the House by courier, everything is very fast. The picture is true. You need to buy two finger batteries and any gel. I took for a massage in the pharmacy. I doubt about the correctness of the numbers, but the sound of the heart is listening. Ten weeks.
Very nice monitor, works fine for us
Real Works heart sound receiver'm ㅋ ㅋ
Well sent very fast
Great listening is perfect from Week 12. It's hard to catch him since he's a little bit but he distinguishes himself very well from our noise. (You have to look for it to sound like a gallop horse often more than 150) a tranquility especially if you have already had any previous loss.
Perfect, as pictured product. Works with two AA batteries (not included), volume audio good. Ideal use with gel ultrasound for better performance. Recommend.
Works perfect, baby's heart can be heard very clearly.
Very good, can buy with confidence.
Super j’ai bu faire écouter le coeur de mon bébé à mon conjoint <3 livraison en 3 jours assurer article conforme à la description
Excellent widely recommended!
Very fast shipping from Spain, works amazing
Arrived on time, apparently works perfectly, had no problem with the store! Arrived in perfect condition, came a butterfly fridge magnet toast. Thank you!
Excellent!! Recommend heat. Came within one week.
Fast shipping, excellent store, at first sight good quality and well heard. I will check later the frequency accuracy and functionality to give review as I use it.