SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of avecbriostore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://avecbriostore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is perfect.
muy largo tela de licra
It came quickly, the fabric is quality, i liked everything, after i add a review
I like it very much. The perfec size. Thank you
nice material I recommend it
The dress was pleasant, the picture is bright, synthetics, But sewn well, the size goes in size
Goods j'adore l'article
Thank you well received
More than two months waited did not come the money returned
Dress cool. Long went
The dress is of good quality, does not shine through, but practically does not stretch. XL village on the Russian 48-50. Very long, I'm 172 CM and I'm below the knee, and below it is very narrow and walking is not convenient, because it stretches badly. Sent quickly, about a month to Moscow.
At 46-48 excellent. Matches Photo
Looks amazing exactly as in the Pictures
I love this great I recommend I stay better than I expected delivery and the perfect product.
Very good quality content.
R XL good for 181cm tall and dimensions 98-76-104
item received very beautiful i am very happy
St. Petersburg reached in two and a half months. At a height of 164 below the knee. The fabric is thin, it stretches well .. not bandage Oh, as in the description. But still very much. Thanks to the store.
Dress nice, slightly prześwituje. I have 167 cm tall and ważę 65 kg, wzięłam size XL and is a little large, length below the knee.