We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice dress but very thin
The dress came in 47 days, tracked. The price corresponds to the quality (the threads do not stick out, the seams are even) ordered a dress for the daughter. Size and color correspond to the description. The size of the daughter is 80*66, the height is 158-the length is just below the knee. The elastic does not fall off, it sits normally. As a gift put a keychain. My daughter is happy.
The dress came for 3 weeks in the moscow region, my daughter liked it
Thank I loved my dresses
Dress cool fabric nice i'm happy
Dress for height 174, size m is short, but on the beach can be worn Quality at height, threads do not stick out, there is no smell, i'm happy
Good, quality goods. it costs its money. fast delivery to rostov.
Everything came up. Thank you!!!
The goods did not come, but the money was returned. The store is good.
Dress just super ordered size m came up
The dress came surprisingly quickly, the first time such. In two weeks. Sits beautifully. I ordered a larger size, so that it was not in the guise, still it in the heat to wear.
It came in 12 days in lo, the track was tracked. Thin, summer dress. Quality = price
Fit in size. For such money is very cool!
Good, bright dress, came very quickly!)
A good dress, for the summer i really liked it, delivery month somewhere.
Quality is good, it was somewhere for a month, it turned out to be a bit more, although took the smallest size
Very long shipping. The sundress itself is good. Threads do not sharpen.
Dress super! Thank you store
Delivery 1,5 months to the samara region, on the parameters 92*69*78 took m, the village is good. I bought it for 313r. Seller recommend
It came quickly. Everything came up, ordered for size more