We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The massager came in safety, in a very reliable package. Information about the product in Chinese, but the method of the rear can be sorted out. Really six modes of operation, the action of pulses is very pleasant, in general, I'm happy, I recommend, thank you to the store!
Товар получил спосибо пришел довольно быстро рекомендую другим.
I liked the massager very much
The device came slightly spoilt (the store returned the money, opened the dispute and without the Bazaar immediately returned)) Thanks
Great massager! All is according to the pictures Packed well. The store sent the goods quickly, literally the next day The order arrived in 3 weeks
All came, packed only bad in a normal package, thought everything would be broken, but no mistake whole, but would like to wish the store a reliable package to send
Worthy thing. I use. it helps.
Everything works on the machine changes modes, the thing is good. But under a small thin neck, from the tanks strongly squeeze the neck, you need to do in front some kind of spacer, and so everything is super.
Thank you. Corresponds to the description. In the work did not try. The goods came whole
Everything works, OK.
Well received well packaged more to try to see I will give an opinion after the test
A good device, everything works fine. on the left, Red Buttons increase the intensity. On the right, the upper button on the modes, and the lower choice of modes (6 different) is turned off itself after 15 min. It's got the trunk in 20 days.
Horrshaya, definitely recommend
The goods came in a whole and almost quickly, until Chelyabinsk for 3 weeks, until I checked, then unsubscribe, thank you for the quick shipment.
Дошла посылка быстро, упаковка на уровне. Все работает. Рекомендую!!!
Работает) вроде все ок) если будут проблемы - дополню, но сначала пробовал у сестры и удивился, что такая кайфовая штука может стоить так дёшево. Спасибо) рекомендую брать с липучками.
I got the order. He went exactly a month. everything works. thanks to the store.
пришла почти через месяц,хорошо упакована в толстую пупырку,работает
Delivery fast, packaging reliable! The device is working! Thank you store!