We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful watch, a month went by.
Very long went more than 2 months. No tracking number
The clock came in 2 months, the photo corresponds to reality. At first the eye was hard to open the buckle, and then everything is fine... At first, the clock is only necessary to press the thing on the right (everything is easy...) P. S many thanks to the store, the watch is cool... Mom's happy.
I ordered two times the watch and never came, money for the first returned, for the second dispute did not open, it's a pity.
All norms take
Thank you, the clock is good. let's see how much will live.
We order the second time. They walk well, they do not cloud for a long time. In short, the price is justified.
Delivery of course is very long, they thought will not come. Pretty, color for gold.
It went to Vladimir for more than two months, everything has come to work properly
Very cute watch
Exactly like the picture , minimalist and good quality , thank you very much <3
Unfortunately too big for my wrist. Shipping took a month longer than promised.. Overall pretty.
Good watch. All as described, the bracelet is a bit too big, but it's not a problem, a couple of links to remove and everything will be excellent .. Thank you store
very fast & Good items
Ordered on October 14, 2019, today, February 21, after the opening of the dispute and the intervention of AliExpress, returned the money. The whole thing is that yesterday, February 20, I still got the goods. Quality,-typical China, in a day these hours lag by about 2-3 minutes.
very good quality...really recommended
Very beautiful watch, elegant! Quality is satisfied, thank you!
Came running all OK Recommend