We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very much for the clock, very satisfied, but the first such never came, though at least some came.
Watch as in the photo. It's great. Delivery is long.
Very beautiful Just like in the picture
This watch arrived to my postbox. Neatly wrapped. It looks just like the picture from which I ordered. It's elegant and classy. Hopefully it will work well. Haven't had it long enough to know. I recommend this store and will buy again from them.
The goods came, but went long
The clock is excellent, immediately started, serviceable. I waited in Tula for about two months. It's long... thank you to the store!
Love the watches thank you very much. Very impressed with prompt delivery.
The parcel came very quickly, thank you. Quality is super.
The watch received, packed well, thank you.
The clock works, but there were 2,5 months. Very long
Wszytko comply with the description. Watch is beautiful. Recommend
Interesting, neat watches, thanks =)
All as in the description, went not long. Beautiful.
The second time I buy.
The watch is cool. I ordered it for the fourth time. But not because they break. The mechanism works perfectly, exactly. Minus that the bracelet is dark in the clasp area. It would be a coating of the bracelet more high-quality, the watch would not have been the price at all.
The order was received, without defects.
Beautiful as description
The watch is beautiful, but the size of the bracelet is very large despite the fact that that I have a wide wrist bracelet for a man's hand. The goods went 2,5 months very long.
It took almost 90 days to arrive at the delivery was super slow. Product as described by store and quality. Looks like a watch much more expensive than costs. Super elegant wrist ladies. Sturdy clasp and super light. Definitely recommend buying and product quality
All the Agrees
Good watch, not the first model from this series, very much.