We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful watch! Mom is happy! The buckle of the bracelet is hard, they will not unzip themselves, they will not fly, good quality for funny money!
Watch as in the description, the bracelet is large on a wide wrist. The store did not answer the requests, the delivery I consider too long, almost two months.
часики супер! такие часики заказываю уже вторые. первые были в серебряном цвете и служат мне уже 4 года
The very nice watch, good quality, arrived with stack and everything. Super fast shipping.
Nice watch, a little big, provide small tools to remove a mesh. Fast delivery and well protected. I recommend
The watch is beautiful, as in the picture. I took my daughter. On her thin hand, the bracelet is too big. We need to get the links off. On the hand look good. I hope that they will work the same way.
Очень долгая доставка в Тульскую область, почти три месяца. Заказывал двое часов, пришли с батарейками, пока работают.
Great. Better than the picture. Thank you.
The watch is cute, it's coming.
Заказываю третий раз, все отлично, только как всегда шли долго, до ЕКБ два месяца.
Good product, fast transport
Long delivery to Tula region, for two months. The parcel was tracked to import to Russia, then silence, then notice that the goods are waiting in the post office. Hours with a battery installed, while working.
Mooi horloge vrouw is er blij mee
Ordered 15.11, came 29.12. Long time. The watch is on the 4-ku (the bracelet is rough made, it is visible serrated from the casting of the shape), for 260 Re will go for a year to sweat. Take mom. While they walk.
Beautiful, neat. Everything works! Thank you!
The clock looks just incredible! I fell in love with them at first sight. Unfortunately, I got a clock with a marriage (a strazik was lost and there is a clip on the buckle), but the store responded quickly to the dispute and approved a refund. Here I already think to order myself again the same :)
very nice I like it
Prishol broken bracelet
класс один в один в восторге
The lock is flimsy, and so the norms.