We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks very natural, hairs do not climb, the color is not different (the first photo is poor lighting)
loved it! it's supper soft and lovely color
I loved is exactly as I expected it to be♡She just press a little could be a little bigger cap, to buy back this store sure♡
Gorgeous wig, voluminous, thick, looks super. Thank you! I will order more)) delivery to Belarus took a month and 1 week, which is quite fast recently, thank you!)
i really love this wig! it arrived very quickly and is super soft! the fringe had nice length so it was easy to cut to my face :))
The wig is soft, beautiful. Looks good, I advise
pleasant to touch, looks okay
Chic wig, I advise!
Great wig for its price
Thank you very much. This is my first wig and it's gorgeous
I thought it would take longer and come with little hair but I was wrong, it looks so real that even the root goes unnoticed, maybe every day I would use it, recommended at 100 of 100 and I'll buy another uwu
Very good quality, same as in the picture
Muuuuy linda, good quality despite the price, looks very natural and I love it, I'm really in love with her every day, easy to comb and do hairstyles, I can iron it and it doesn't look like a plasticic after and it's not that bright, either. Really very natural, 100% recommended. I bought it to do the midari cosplay.
It's such a lovely wig, love it. Just had to cut the fringe a bit because i have short forehead xD didn't style it otherwise, reccomend ❤️ took around 3 weeks to arrive i believe (less than month for sure)
Achei de ótima qualidade levando em conta o preço que paguei e chegou bem rápido antes do prazo estipulado. Estou satisfeita :) @mayuquartz
The wig is beautiful and a little darker but still perfect, I recommend Super and came early Used for my cosplay Sayori (Tik Tok: @ cloud .... Coss)
the only thing was that I had to trim down my bangs but the rest was... so amazing ❣
very slow Shipping
Beautiful, is not very shiny, comes without wig cap, quite liked
Identical to the picture! The color is nickel nothing to say!
The wig is actually really cute and just about fits my really big head. It came to the UK fairly quickly- just under an month. Not really any shedding either!